NEW PRODUCT WARRANTY
Any defective materials and/or workmanship of our product is warranted, free of charge, for a period of 12 months from the date of your purchase. The warranty is only effective with valid proof of purchase from an authorized Migun dealer. The warranty is effective from the date of your purchase.
Please check the troubleshooting section in your owner user manual and in the maintenance and support section of this web site before contacting us for technical support..
If you don't find the answers or solutions to remedy your particular Migun bed problem, please call 310-667-6684 or email email@example.com
Our warranty policy can be viewed here.
Replacing the tension cover
Replacing the fuse
Replacing the limit switch
USED BED WARNING
Due to a new FDA Law regulating Class II medical devices: If you buy Migun products on Craigslist or eBay, when you need parts or service you will have to ship your Migun table to our corporate warehouse in Fletcher NC to be evaluated and verified as being in original factory condition with original factory parts. The cost of repair and certification will vary depending on the condition of the Migun table and what parts are needed. The FDA UDI law went into effect September 2016. It is designed to help ensure the safety, effectiveness and quality of medical devices in the USA. A certified bed will have a bar code on the label.
Migun will NOT warranty any products purchased on Craigslist or eBay unless they are purchased directly from Migun Life Inc. corporate headquarters. Anyone else selling online is not a Migun representative. Corporate policy prohibits Migun dealers from offering new or used Migun products or service parts for sale or lease online. If they claim they are associated with Migun, it is not true. Do not be fooled. There is no warranty on parts or service for any product bought used unless they are purchased directly from Migun Life and have the approved and required FDA label for re-certification.
Migun models HY3000, HY5000, HY7000, HY7000U and HY7000UM Metal Frame are discontinued.
There are NO new parts available to repair models HY3000, HY5000 . These models were discontinued 15 or more years ago, if they malfunction, they cannot be repaired. The HY7000 model has only limited repair parts available.
We have repair parts available for the discontinued HY7000U and HY7000UM.
Customers have experienced fraud and bait and switch from products being sold by unauthorized parties on the internet. We had a customer buy what they thought was a 7000UM only to discover when they needed service it was a HY7000 with a new UM cover. Other customers have found other sellers replace the jade caps with other material like ceramic, helium bulbs replaced with regular auto bulbs, they have had products not work properly, were told the product they were buying was a Migun Table only to discover it was a different brand and the list goes on and on.
Please contact us before you buy any Migun product to be sure of your purchase and to know if parts are available. We will be happy to answer any questions you may have.